On-demand last-mile delivery
Eatsy + DoorDash Drive: same drivers, none of the commission.
Tap into DoorDash's driver fleet to deliver your own orders, placed on your branded app, ordering site, or by phone. Pay a flat fee per delivery and keep the relationship with your customer.
Eatsy ⇄ DoorDash Drive · Native integration
How orders flow to drivers.
Eatsy dispatches each delivery to the closest available DoorDash driver through the Drive API.
Order created
A customer places a delivery order on your branded app, ordering site, or by phone.
Driver assigned
DoorDash's dispatch finds the closest available driver, usually within 60 seconds.
Live tracking
The customer sees the driver's live location in your branded app or by text.
Delivery confirmation
Photo confirmation on delivery, with refund handling built in.
Coverage, ETAs, and the rural caveat.
DoorDash Drive works almost everywhere the DoorDash marketplace works, but not quite everywhere. Pending confirmation from the DoorDash and Eatsy teams before this goes live.
Major US metros and mid-size cities
Same-day on-demand delivery
Median driver ETA: 8 to 12 minutes from order accept.
Scheduled delivery, up to 7 days out
Live driver tracking inside your branded app
Multi-stop / catering over $200
Single-stop is fully supported; consolidated multi-stop is in beta.
Refunds for failed deliveries
Rural areas
Coverage is driver-dependent. We recommend in-house delivery (IHD) for rural restaurants.
Cash on delivery
Live in 3 days.
Most restaurants take their first DoorDash Drive order within 72 hours of signing up.
Verify DoorDash Drive coverage
15 min Eatsy teamWe check coverage for your delivery radius and confirm before you commit.
Connect your DoorDash Drive account
1 day Eatsy teamUse an existing account, or we create one for you through our partner portal, credentials and all.
Configure delivery zones and fees
20 min YouPick your delivery radius, the customer-paid delivery fee, and any order minimums. The defaults work for most operators as-is.
First test delivery
15 min YouPlace a test order to a real address and watch it dispatch and deliver. If it works, you're live for everyone.
DoorDash Drive questions
Straight answers, before you book.
How is this different from the DoorDash marketplace?
The DoorDash marketplace sells your food on their app and takes up to 30% commission. DoorDash Drive is just the delivery rails. You sell on your own channels and pay a flat fee per delivery, typically $7 to $10, for the driver. Same fleet, none of the marketplace toll.
How much does each delivery cost?
Price varies by distance and demand: typically $7 to $10 for a standard 3 to 5 mile delivery in a major metro. You decide what to charge your customer; the difference is your delivery margin.
What if a driver doesn't show up?
DoorDash Drive's own reliability covers 99%+ of pickups. If a driver no-shows, the system auto-redispatches; if it fails entirely, the order is refunded. You're never on the hook.
Does my restaurant need a special insurance policy?
No. DoorDash Drive drivers are covered under DoorDash's own commercial auto policy during dispatch. You don't carry the delivery liability.
Can I use DoorDash Drive for catering orders?
Single-vehicle catering, one car, one drop, is fully supported. Multi-vehicle catering for larger orders is in beta; ask your account manager.
What if my city doesn't have DoorDash Drive?
Use Eatsy's in-house delivery dispatch (IHD) instead: your own drivers, on Eatsy's dispatch software. Some restaurants run both, with DoorDash Drive as overflow during peaks.
Same drivers, none of the commission.
See how the integration works in your stack. 15-minute demo. We speak Spanish too.
