Native POS integration
Eatsy + Shift4: one menu, every channel, the same kitchen.
Native Shift4 integration syncs menus, prices, modifiers, and orders both ways. Pairs with the Shift4 KDS, so every order, branded app, microsite, QR, iPad, native delivery, lands in the same kitchen workflow.
Eatsy ⇄ Shift4 · Official Partner
Bidirectional sync, four flows.
Real-time data between Eatsy Orders and Shift4. No duplicate entry, no menu drift.
Menu sync
Items, prices, modifiers, and the 86-list push from Shift4 and surface everywhere.
Order routing
Branded app, microsite, QR, and iPad orders become a Shift4 ticket that lands on your KDS.
Pricing tiers
Dine-in, takeout, and delivery prices stay in sync per channel.
Payments
Card-on-file, gift cards, and deposits share one tokenized vault.
What works, and what doesn't.
An honest mix: supported, beta, and not-yet.
Menu sync (items, prices, modifiers)
Order routing to Shift4 KDS
Channel-specific pricing tiers
Refunds back to the original card
Gift cards
Activation, redemption, and balance checks work; bulk activation is in beta.
Inventory sync (86-list)
Item-level inventory works; ingredient-level depletion is next.
Multi-location sync
Cash drawer events
Cash handling lives entirely in Shift4; Eatsy reads it, nothing more.
Setup in 4 steps.
From signup to your first live order in under a week, with our team doing the heavy lifting.
Connect your Shift4 account
15 min Eatsy teamShare your Shift4 dealer ID and merchant ID. The Eatsy team handles the handshake and credentialing.
Initial menu sync
1 day Eatsy teamWe pull your existing Shift4 menu into Eatsy, add bilingual descriptions, and you approve.
Approve test orders
30 min YouSend a test order through each channel and verify it lands at the right station.
Go live
Instant Eatsy teamFlip the switch. Every channel routes to your existing Shift4 and KDS setup.
Shift4 questions
Straight answers, before you book.
Does this work with my existing Shift4 setup?
Yes. Eatsy reads from your existing Shift4 menu and items; you don't migrate or duplicate anything. Most restaurants are live within a week.
Do I need a specific Shift4 plan or hardware?
Any active Shift4 merchant account works. SkyTab POS gives you the smoothest experience, but legacy Shift4 terminals integrate too.
How do refunds work?
Refunds from the Eatsy dashboard, or directly in Shift4, reverse against the original card. The Eatsy dashboard mirrors Shift4 as the source of truth.
What happens if Shift4 is down?
Your customer-facing channels keep accepting orders; Eatsy queues them. Once Shift4 is back, the queued orders sync. Your customers never see an "orders unavailable" screen.
How does pricing differ across channels?
Set channel-specific pricing tiers in Shift4 (delivery +10%, dine-in standard, for example) and Eatsy honors them automatically, per channel.
Is there an extra fee for the integration?
No. The Shift4 integration is included in every Eatsy plan. You pay your standard Shift4 processing fees plus your Eatsy subscription, nothing more.
One menu, every channel, the same kitchen.
See how the integration works in your stack. 15-minute demo. We speak Spanish too.
Book a demo